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Frequently Asked Questions

I can get much of this information free in metal producers’ catalogs and on the web. Why should I pay to access KEY to METALS • Nonferrous?

It’s true that you can get some of the information free. But it’s also true that poring through catalogs takes hours, and the information you find may be out of date, incomplete or worse yet, wrong.

As you can or will see from working with the KEY to METALS • Nonferrous Database, you can find information in just seconds, searching by material, standard, properties or several other advanced-search methods. This information includes international equivalents; you can search the world, not just a few sources.

KEY to METALS • Nonferrous has done the work of searching for you, and has structured the data to make your search quick and easy. We have assured reliability by including only carefully, multiply verified information, and we include data like fatigue and properties on elevated temperatures that is hard -- or impossible -- to find anywhere else.

I can find all these data in my national standards. Why do I need KEY to METALS • Nonferrous?

Good point! Standards are good and comprehensive sources of information as long as you stick to metal materials in your country only!

But when you have to deal with the foreign materials, national standards are of little help. Furthermore, standards change, and it is easy to pick up obsolete information. And the price for one single standard varies from $30 up to more than $400.

KEY to METALS • Nonferrous Database include global information from thousands of standards, updated monthly. It’s information you can rely on.

What methods are there for gaining access to the KEY to METALS • Nonferrous Database?

For those who prefer to work offline, the CD Edition ($685) is the best solution. It never expires and comes with 12 updates, within 12 months. This is less than 0.049$ per material designation and can be used without going online.

In the Web Edition, with Subscription price of $395/year, the cost is less than 0.029$ per designation and is updated every month with new materials and properties.

Many customers want the value and convenience of purchasing both CD and Web Edition for $740 - a $340 savings – that provides the best of both worlds, online and offline.

Some database limit the number or frequency of searches. Are there limits on the KEY to METALS • Nonferrous Database?

No, there are no usage limitations for the individual subscriber.

You will need to renew Web Editions (at a discount) when the license expires after 12 months. But you’ll get a full year of unlimited web access for just $355.50.

KEY to METALS • Nonferrous CD Edition never expires. After 12 months of free upgrades, your CDs are functioning indefinitely. All further CD upgrades are optional.

How can I be sure that your database is really comprehensive and reliable?

First, this Database has been researched and developed by experts in metallurgy and experts in building reliable, secure and easy-to-use database. Our development team includes four PhD’s and six engineers.

Furthermore, we have been certified by several top international organizations, including UKAS, RONET and TÜV Cert. KEY to METALS • Nonferrous is compliant with ISO 9001:2000 standards certifying our company quality, development and customer service. We’re the first in this specialized field to achieve this level of certification.

Finally, we’ve invested in technology to make sure the database is always accessible, with comprehensive backup (including offsite) and redundant uninterruptible power supplies.
 
 
Is my credit card information secure?
Absolutely. Your information is processed in a secure environment, using unbreakable SSL 3.0 with high, 128-bit encryption and 1024 bit exchange. Technical measures for security and reliability also include:
  • increased monitoring network traffic
  • analyzing data on network traffic to enhance the performance of KEY to METALS • Nonferrous service
  • transactions are backed up frequently to increase the speed of recovery if any natural or other disaster happens
  • back-ups are physically stored in a different location from the production site
  • services are hosted at a top quality host internet service provider with an Uninterruptible Power Supply, a dual backup power generator, redundant processors and redundant access to the internet.
There are several people in my company who need access to the KEY to METALS • Nonferrous Metals database. Do you offer multiuser licenses?
Yes, we have multiuser and corporate licensing plans. Please click here to discover more details or contact us for full information.
I don’t want to be deluged with SPAM. Will you sell or rent my name to other companies?
No, we will not sell or otherwise provide your contact information with other companies.

We are fully committed to safeguarding your privacy. Your information is completely confidential, and our privacy policy is in compliance with EU Data Protection Directive 95/46 and Directive on privacy and electronic communications 2002/58/EC. European data protection standards are high and meticulously enforced.
Can I become KEY to METALS • Nonferrous distributor?
Besides having the best product line and references, we provide the best support and conditions for our distributors worldwide.
Contact us for more information.
   
   
   
 
       
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